SOP Genie
Bilal Chaudhry · founder, Dastarkhwan Group — the process lives in three men’s heads
Dastarkhwan’s karahi tastes the same in ten branches because three senior men carry the process in their heads — and one of them just moved to Islamabad. Every attempt to write the SOPs has died of blank-page boredom.
SOP Genie skips the blank page: record the expert walking a new crew through the process once, and the playbook turns the transcript into a formatted SOP — steps, timings, critical points.