The Chaser
Omar Farooq · CEO, Vertex Distribution — 400 retailers on trade credit
Vertex sells on credit to four hundred retailers, and PKR 31M of it is past due at any given moment. Chasing meant an accounts officer with a printout and a phone — awkward calls, made late, in no particular order.
Now Monday morning arrives as a ranked list: who owes what, for how long, with a follow-up message already drafted in the right tone for each — ready for the accounts team to send from their own number.